Here are the most frequently asked questions about us. If yours aren't answered below, please just send it to and we will get back to you as soon as we can.
Of course we do !
It generaly takes 7 to 14 working days to get your order delivered. But please note little delays may often occur depending on holidays or postal services overload periods.
Like most websites, we accept all common credit and debit cards.
Providing our customers with a safe and secure shopping experience is critical for us. Thus, your credit card transactions are encrypted and our servers are secure, to protect you and your data. We will never sell or provide your information to a third party. Please refer to our Privacy Policy for additional information.
We're based in Switzerland, where our main warehouse is. Our other shipping factories are located in Canada and North Asia.
First of all, let us know it within 14 days from delivery. We will send you warehouse shipping address, and once we receive your returned order, we will send refund or ship replacement product(s) to you according to your request.
Every single product listed on Belaîr Prince® is individualy verified. Goods we carry and sell are “first quality”, free of major defects, and backed by our promise of authenticity.
Click the « Track your order » link in the store footer, and enter tracking code in the bar. You can also click the link in the shipping confirmation email we sent you, or go to and paste your tracking code there.
Please contact us at